There are no accounts here, so there is no ticket system and no inbox tied to your identity. Support runs on one thing: your order's OPX reference code, shown the moment a swap opens.
Telegram
@opexswap
Open Telegram, search the handle, and send your OPX reference with a short description. The reference is the only identifier support needs — never share wallet seeds or private keys with anyone, including us. We will never ask for them.